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Archive for the tag “Twitter”

Five worthless opinions: 2015 Indy 500 Qualifications

The Verizon IndyCar Series makes me happy.  Normally, that happiness comes from the racing itself.  Other times, it comes from a series that continually makes news for all the wrong reasons.  In other words, the WO’s (worthless opinions) often write themselves.  Let me offer my thanks to IndyCar for once again making my job easier.

1.  The flying cars at the Indianapolis Motor Speedway are absolutely a cause for concern.  The DW12 Dallara chassis has had an unfortunate tendency to have the wheels lift off the ground when contacting walls at high speed.  When first introduced, the chassis had an issue with yaw, which is defined as “to twist or oscillate around a vertical axis,” when making contact with walls at high speed.  The current iteration of the Chevy aero kit has shown a ugly tendency to have the rear wheels lift off the ground on contact, particularly with a half spin, putting the tail of the car into the wind.  At that point, the car becomes a kite, having the necessary elements of air speed and a large surface area to deflect the air downward as it speeds by.  Yikes.  Physics has laws that must be followed, even by aerodynamicists.

2. One of the terms being thrown around at Indy this week has been “computational fluid dynamics” or CFD.  This usage implies that really smart people are using really smart tools to make really smart decisions so there is nothing to worry about.  Nothing to see here, folks.  Move along.  We have the CFD unit in here to take care of things. With the lack of real-world testing, the series and teams have come to rely on algorithms to solve their aerodynamic problems.  How is that working out?

3.  Speaking of testing, the superspeedway aero kits did not really get much in the real world.  Airplanes are designed on computers and tested with software.  They are then given a rigorous series of real world flight tests, at tremendous risk to the test pilots, to ensure that they act as expected.  If not, then it is back to the drawing board.  As a cost-cutting measure and a way to provide parity in the series, the Verizon IndyCar Series severely limited testing, even with the new aero kits coming on-line.  As an additional monkey wrench, the series mandated holes be cut in the spec Dallara floor to decrease downforce.  In other words, the teams arrived knowing very little about the aero kits and have been allowed to try an insane number of aero combinations.  It has a little Wright Brothers feel to it. “Hey, Orville.  Let’s try this and see what happens!”  Just like airplanes, real testing is a vital component of development and safety.  More testing, please.

4.  The Verizon IndyCar Series certainly made an unpopular but arguably correct decision about qualifications at Indy.  Due to the rainout on Saturday and the continued flight of Chevy cars, teams were required to use their race aero set-ups for qualifying and the extra boost that was to provide a speed kick was taken away. Additionally, teams were only allowed one attempt to qualify.  Basically, the teams were told to take the cars off the knife edge that is the essence of Indy qualifying and make them stable and slower.  And if that didn’t work, then be reminded that you might not make the race if you wreck.  Point taken.  The runs were ho-hum, but the field got filled without incident. Poor Honda, though.  They did nothing wrong and were penalized for it.  And after the series played the safety card, any protest by Honda would be met by accusations that were against safety, freedom, apple pie, and the American way.  They cannot be happy.

5.  Do you need proof that there is power in social media?  After the rain washed out qualifications on Saturday, the IMS Twitter feed was letting patrons know that rain checks for Saturday would not be honored on Sunday, the explanation being that cars were on the track early and practiced.  Of course, the tickets said “Qualifications” in big letters and that did not happen.  Before Twitter, this would have been a non-starter as an issue.  People would have found out as they arrived on Sunday and been disappointed.  It may have made the paper on Monday, but not likely.  Immediately after IMS announced that people had to fork over more money for Sunday, you could feel the anger building on Twitter as more and more people started responding.  IMS felt the love fading and quickly changed its decision.  Power to the people

 

IMS Marketing: Hashtag FTW (for the win)!

I like to pretend I have insight into many things – IndyCar racing, marketing, broadcasting, and event management are just a few of the areas on which I pontificate.  It’s an ancillary benefit of writing a blog.  I have no credentials or resume to support any of my opinions.  So please allow me to offer another unsolicited morsel of my deep understanding of social media.

In some metaphysical way, my blogging and Twitter presence cause people to assume that I actually know something about the power of social media.  In fact, the fine people at IMS were so completely fooled dazzled by my social media cred last year that they asked me to participate in the inaugural Social Media Garage at the 2012 Indy 500.  That participation and my subsequent Social Media Garage activity at the IMS Super Weekend for NASCAR were great insights into how a business begins to incorporate social media into its marketing.

What I observed last year was the initial flailing about as a business tried to connect a relatively new and somewhat uncontrollable method of communication with a marketing strategy that may or may not have been fully fleshed out.  One senior member of IMS management alluded to last year’s Social Media Garage as “dipping a toe in the water” of social media.  It looks like IMS has decided to jump all the way in this year.

The Twitter use of #Indy500orBust (remember, you pronounce # as “hashtag”) is the 2013 social media campaign of IMS to connect to the increasingly mainstream demographic that uses the social media platforms of Twitter and Instagram.  You can go to indy500orbust.com to get the skinny on the campaign.  The marketing team at IMS has connected Twitter to Instagram, a social media photo sharing site.  Not a bad idea to connect the two platforms, especially since Instagram users are decidedly less snarky, judgmental, and reactionary than those on Twitter.  Or so I’ve heard.

The negative reactions I have seen on Twitter (surprise!) make a very valid point about the seemingly cross-purposes of marketing at INDYCAR and IMS.  The #Indy500orBust ads that we saw before and during the Honda Grand Prix of St. Petersburg seemed to promote the INDY 500 at the expense of races at St. Petersburg, Barber Motorsports Park, and Long Beach.  While ticket promotion at those sites is the domain of the promoter, it would seem the series would have a vested interest in promoting the television productions of these races.  If viewership drives sponsorship, then the primary business of INDYCAR should be driving eyeballs to the broadcasts.  Even so, you cannot fault IMS for trying to sell tickets to the 500.  My guess is that the new management team being put in place by Hulman & Co. CEO Mark Miles will be putting more marketing and promotional personnel under one roof to drive advertising dollars, sponsorship, and viewership to both entities.  The long-term viability of the series demands it.

So keep the hashtags coming IMS and INDYCAR!  Continue to connect us to Instagram, and I look forward to using Vine during the month of May this year.  And I’m sure someone in the Snake Pit will be using Snapchat.  If you don’t know what that is, ask a teenager.  It’s the next big thing.  Until the next big thing, that is.

All bark and no bite: social media and IndyCar

Social media has allowed me to have a very small voice in the much bigger world of IndyCar racing.  A few incredibly supportive and intrepid souls regularly read my blog posts, which are almost all opinion pieces that I just make up.  I was even allowed to be a part of the inaugural Social Media Garage at the Indy 500 and the Super Weekend, for which I am forever grateful.  I do minimum research.  I simply watch the races and read what real reporters and insiders discover using real reporting techniques.  I’m just another fan with an opinion.

Social media has allowed me this access.  This blog and my Twitter account (@NewTrackRecord) allow me to pretend that my opinion matters, that what I think will somehow affect IndyCar in some vague but vital way.  It’s not true.  The truth is that what I write, either in the long form blog or the microblog that is Twitter, is read by very few and impacts nobody in IndyCar in any meaningful way.  My opinions mean nothing.  The time and effort it takes to write and comment have no discernible return on investment.  Yet the immediate gratification of publishing my opinions makes me feel like what I have to say has value, even though logic says it doesn’t.  That is the fact of social media.  It makes people believe someone cares about their opinions.

I liken the social media noise of IndyCar to a small yapping dog that just won’t shut up.  It will bark at anything that enters its line of sight.  This furry package of fury is an annoyance, not a threat.  That’s us.  That’s all of us who think our blogs and tweets influence anyone.  People hear us.  They notice us.  They just don’t really care.  Our power, for the most part, lies in simply making noise.  For all of its perceived shortcomings, Track Forum is still the most popular social media site related to IndyCar racing.  Posts often get over 1,000 views, and we are talking about multiple posts daily.  The site says that they have served over 3 million people.  I’m not sure what that means exactly, but it’s a big number.  Even so, the people who post and respond are relatively small, just like that damn little barking dog.

Another set of barks and growls comes from Twitter.  Every decision by IndyCar causes a blowing up of Twitter.  Fire Randy Bernard?  Boom!  Hire Mark Miles?  Boom!  Mention Tony George?  Boom!  Boom!  Boom!  How much actual power does Twitter have?  The few thousand IndyCar fans who are on Twitter are certainly vocal, but can a few thousand influence policy?  Randy Bernard responded to social media.  How did that work out for him?  He made the fatal mistake of thinking he worked for the fans.  I still don’t see a Twitter account for Mark Miles or Jeff Belklus.¹  I’m pretty sure we won’t see them.  They are too important to mingle with the great unwashed.  Our opinions have very little value to them.  Need proof?  Here are some IndyCar Twitter follower numbers compared to NASCAR numbers.

IndyCar

  • Curt Cavin-(@curtcavin)-10,672-Indianapolis Star
  • Marshall Pruett-(@marshallpruett)-7,946-Speed.com
  • John Oreovicz-(@indyoreo)-1,420-ESPN.com
  • Kevin Lee-(@KevinLee23)-5,376-NBC Sports, 1070thefan.com
  • Bill Zahren-(@pressdog)-5,500-pressdog.com
  • Tony Johns-(@TonyJWriter)-4,2016-RacingPress.com
  • George Phillips-(@oilpressureblog)-1,084-oilpressure.com
  • Zack Houghton-(@indycaradvocate)-1,871-indycaradvocate.com
  • Robin Miller-Not on Twitter-NBC Sports, Speed.com

NASCAR

  • Marty Smith-(@MartySmithESPN)-73,460-ESPN
  • Jeff Gluck-(@jeff_gluck)-44,205-USA Today
  • Bob Pockrass-(@bobpockrass)-42,294-Sporting News
  • nascarcasm-(@nascarcasm)-32,341-SB Nation
  • The Orange Come-(@TheOrangeCone)-25,8110
  • Terry Blount-(@TerryBlountESPN)-8,619-ESPN

Notice a difference?  The IndyCar media added together do not equal the attendance of even the most poorly attended IndyCar event.  Once again, for all the effort, only the hard-core fan is listening.  And IndyCar cannot build a future by listening to the hard-core fan.  The future lies in grabbing the interest of fans who are not currently interested in the series.  The numbers of followers for NASCAR media dwarfs IndyCar, including an inanimate object and someone with a name that people cannot pronounce.²  And please explain to me how Robin Miller, a leading media voice on IndyCar, is not on Twitter.  Promotion of the series and yourself is part of the currency of the media. Being a curmudgeon only goes so far.  IndyCar is clearly losing the promotional war.  Nobody is listening.

As far as blogs go, I don’t have access to the number of daily, weekly, or yearly hits at sites other than mine.  And since I have already stated that doing deep research to illuminate my opinions does not happen, I am not planning on asking for them.  Suffice it to say that the page views probably reflect a ratio similar to the numbers listed here for Twitter.  Only the hard-core are seeking information on IndyCar.

These same numbers apply to driver followers on Twitter.  With the exception of a certain Brazilian, NASCAR blows IndyCar away.

IndyCar

  • Tony Kanaan – 577,197
  • Helio Castroneves – 78,078
  • Dario Franchitti – 85,188
  • Scott Dixon – 49,613
  • Simon Pagenaud – 9,420
  • Marco Andretti – 52,534
  • Graham Rahal – 43,941
  • James Hinchcliff – 26,310
  • Pippa Mann – 12, 387
  • IndyCar – 79, 309

NASCAR

  • Danica Patrick – 696,431
  • Brad Keselowski – 358,456
  • Jimmie Johnson – 352,061
  • Jeff Gordon – 348,567
  • Mark Martin – 130,407
  • Ricky Stenhouse Jr. – 67,442
  • NASCAR – 882,334

The numbers speak volumes.  IndyCar is not a mainstream sport in the way that NASCAR is.  Nobody is listening.  Nobody is watching.  And other than the few hard-cores left, nobody seems to care.  The followers for @IndyCar and @NASCAR tell the story.  We are outnumbered by over 10-1.

IndyCar continues to make efforts through social media, though.  The series has produced a series called The Offseason on YouTube, once again attempting to use social media to promote the brand.  The series, a take-off of The Office, stars Will Power, James Hinchcliffe, Josef Newgarden, and Charlie Kimball as they work in the IndyCar offices.  The writing, like my blog, lacks a coherent theme and plot, but at least IndyCar is trying to generate interest.  The numbers, however, are not encouraging.  According to YouTube, episode one garnered 28,784 views.  Not bad, but the numbers for the following episodes have decreased significantly.  Episode seven has 2,126 views.  Probably not quite the viral hit IndyCar had in mind.  Kudos for the effort.

What’s the point of all this?  Right now, IndyCar can ignore the barking dog that is social media.  We affect very little and IndyCar knows it.  But to ignore the future of social media is shortsighted.  Simply put, IndyCar needs to put all its effort into finding new young fans to grow a base that is currently shrinking.  Using social media in all of its forms, some not yet invented, to attract and engage these fans is an absolute necessity if IndyCar plans to connect to new followers who use these mediums as their primary sources of information, entertainment, and engagement.  Social media cannot be ignored or marginalized.  To do so is to risk the future of the series.  Even though social media at this time is just a chihuahua nipping at the heels of IndyCar, it is on its way to being a pit bull in the future.  IndyCar can afford to ignore the noise of the remaining hard-core fans on social media; we are small potatoes.  It cannot afford to ignore the future fans who will use this media as their primary source of information about everything.  IndyCar’s marketing efforts must be directed at these future fans, and social media must be a primary focus for delivering these marketing efforts.

Marshall McLuhan, a philosopher of communication theory, famously said, “The medium is the message.”  I hope IndyCar gets the message about social media loud and clear.  It’s a brave, new world out there.

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1.  In fairness, Doug Boles (@jdouglas4), the new COO of IMS, is active on Twitter.  As the former VP of communications at the Speedway, I think he understands the value of social media in the future.

2.  Just to be clear, I know @nascarcasm, an Indy native, and he is not only a great guy but is also a smart, snarky observer of all things NASCAR and IndyCar.  That doesn’t make his name any easier to pronounce, though.

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